Limited internal capacity
Support for growing businesses where privacy responsibilities currently sit with an already busy owner, HR manager or IT team.
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Your privacy responsibilities.
Smart Pulse · ICT Governance as a Service
Your privacy responsibilities.
A dedicated partner.
DPO connections, certification guidance & consultancy
We help your company connect with Data Protection Officers and guide your team through training and certification pathways. As part of our ICT Governance as a Service and consultancy offering, Smart Pulse helps you find the right support, prepare to take a course and put good governance into practice.
Discuss your DPO needs See what is includedPrivacy expertise that fits your organisation
Whether you need to connect with an external DPO or develop someone within your company, we help you plan the next steps. Smart Pulse provides introductions, guidance and implementation consultancy. Any formal DPO appointment is agreed separately with the selected officer.
A programme to establish
Start with an assessment of the personal data you handle, your existing controls and the work needed to build a manageable programme.
Build internal capability
Help your nominated team member understand the training pathway, prepare for enrolment and plan time for the course and assessment.
What we can help you manage
Connect with DPOs
Help you identify and connect with DPOs suited to your organisation, and prepare questions about their qualifications, availability, scope and fees.
Policies and records
Develop and review privacy notices, retention practices, processing records and supplier data protection requirements.
Course and certification guidance
Help you explore relevant training providers, understand entry requirements and plan the application, course and assessment steps with the provider.
Enrolment preparation
Guide your nominated participant through the provider’s document checklist, application process and study planning. Course delivery, assessments and certification are handled by the relevant provider or awarding body.
Risk and project advice
Bring privacy into new systems and business processes, including support with data protection impact assessments where needed.
ICT governance consultancy
Help clarify responsibilities, document policies, track governance actions and coordinate your internal team with your appointed DPO.
A clear start. An agreed scope.
01 · DISCOVER
Understand your needs
Tell us about your sector, team, systems and the personal data you process. We assess the support and appointment requirements relevant to your organisation.
02 · CONNECT
Choose your pathway
Explore an introduction to an external DPO, a course for your nominated employee, or both. Confirm requirements and fees directly with the officer or training provider.
03 · SUPPORT
Put the plan into practice
Establish priorities, work with your internal contact and review progress with management. Service levels and deliverables are set out in your agreement.
Our consultancy proposal sets out the support and fees agreed with Smart Pulse. Any DPO engagement, course, examination or certification fees are identified separately before you commit.
Questions before you get started
Does Smart Pulse act as our appointed DPO?
This offering helps you connect with DPOs and provides governance consultancy and training guidance. An introduction does not appoint Smart Pulse or the referred officer as your DPO. A formal appointment and its responsibilities must be agreed separately.
Does subscribing automatically make us compliant?
No. Your organisation remains responsible for its data processing decisions and must implement the agreed controls. The DPO provides advice and oversight; outsourcing does not transfer your accountability.
Can you help us take a DPO certification course?
Yes. We guide you in identifying relevant courses, checking the provider’s current requirements, preparing your application and planning participation. The training provider or awarding body determines admission, assessment and certification. Smart Pulse does not issue DPO certificates or guarantee a pass.
Can you support our existing HR or IT team?
Yes. We can agree a working arrangement with your internal team, with clear responsibilities, access to management and safeguards for independent advice. Potential conflicts are assessed before the engagement.
What should we share in the first enquiry?
Your company name, sector, approximate team size, systems used and the support you need are enough to begin. Please do not send customer records, identity documents or other sensitive personal information through the enquiry form.
Zimbabwe regulatory reference: Cyber and Data Protection Regulations, SI 155 of 2024. Applicable requirements and the appointment scope are reviewed during onboarding.
Give data protection a clear owner.
Tell us whether you need a DPO connection, help preparing for a certification course, or ongoing ICT governance consultancy.
Discuss your governance needs